Reports to: Customer Service Manager
Purpose of Position: To provide exemplary Customer Service by following Company’s processes and procedures to ensure efficient processing of POS transactions in order to provide 100% customer satisfaction.
Required Knowledge and Skills:
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Good alpha-numeric data entry skills
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Good computer skills
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Knowledge of point of sale process, including cash handling
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Ability to interact with customers in a professional and friendly manner
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Good communication skills
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Basic math skills
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Ability to meet and exceed customer needs
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High School Diploma or GED
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Ability to maintain confidentiality regarding customer information