Part Time Customer Service Representative
Position:           Part Time Customer Service Representative
Reports To:      Customer Service Supervisor
Schedule:         Determined by management, includes weekends and holidays
FLSA Status:    Hourly - Non- Exempt
Purpose of Position: To provide exemplary Customer Service by following the Company's processes and procedures to ensure effiecient processing of POS transactions in order to provide 100% customer satisfaction.
Required Knowledge and Skills:
  • Good alphanumeric data entry skills
  • Good computer skills
  • Knowledge of point of sale process, including cash handling
  • Ability to interact with customers in a professional and friendly mannerr
  • Good communication skills
  • Basic math skills
  • Ability to meet and exceed customer needs
  • Ability to maintain confidentiality regarding customer information
  • High School Diploma or GED